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Frequently Asked Questions

  • How Do I Create a GradeWise Account?
    Creating a GradeWise account is quick and easy! Simply click the "Sign Up" button on our homepage. Enter your email address, set a secure password, and follow the prompts to complete your registration. Once your account is set up, you’ll gain access to all of GradeWise’s features, including grading, feedback, and more.
  • What To Do If I Have Forgotten My Password?
    If you’ve forgotten your password or need to reset it, head to the login page and click the "Forgot Password" link. An email will be sent to you with detailed instructions to create a new password. Follow the steps provided, and you’ll regain access to your account in no time. For additional assistance, contact our support team at support@gradewiseai.com.
  • Can I Update My Account Information?
    Yes, updating your account details is straightforward. Navigate to the "Account Settings" section on your dashboard, where you can update your email, name, or preferences. All changes are saved instantly, ensuring your information is always up to date and your experience remains personalized.
  • How Do I Manage My Subscription?
    Managing your subscription is simple and flexible. Go to the "Billing" tab in your account settings, where you can view your current plan, upgrade to access premium features, downgrade to a different tier, or cancel your subscription. Any changes will be reflected immediately, giving you control over your plan at all times.
  • How is Student Data Protected and Kept Secure?
    We prioritise your data security by using encryption, secure servers, and strict access controls to protect your information. Our systems are regularly updated to stay secure, and we comply with privacy laws like GDPR and CCPA. For more details, check out our Privacy Policy!
  • How Long Does It Take to Get Feedback?
    GradeWise provides instant grade predictions and feedback once your assignment and rubric are uploaded. You’ll have everything you need to start improving your work within seconds.
  • Can I Use GradeWise on Any Device?
    Yes, GradeWise works seamlessly across all devices, including desktops, laptops, tablets, and smartphones. Log in from any browser, and you’re ready to go!
  • What Subscription Plans Does GradeWise Offer?
    GradeWise currently offers a free beta as the only subscription plan.
  • What Makes GradeWise’s AI Grading Unique?
    GradeWise uses a purpose-built AI designed to analyze your assignments according to your rubric, ensuring accurate grade predictions and actionable feedback tailored specifically to your academic needs.
  • What Types of Assignments Does GradeWise Support?
    GradeWise supports any type of assessment as long as there is a rubric to follow. Our platform specializes in written assessments—such as essays, reports, and research papers—where AI can provide detailed analysis and feedback. While we focus on text-based assignments, image or task-based assessments are not preferred, as they fall outside the scope of our AI's capabilities.
  • Can GradeWise Analyze Any Rubric?
    Yes! GradeWise is designed to work with any rubric you upload. Our platform critically evaluates each criterion to provide feedback and grades that align perfectly with your specific requirements.
  • Can GradeWise Track Changes Across Drafts?
    Yes, GradeWise supports iterative improvement. You can upload revised drafts, and our platform will provide updated grade predictions and feedback, helping you monitor your progress with every submission.
  • What Types of Feedback Does GradeWise Provide?
    GradeWise provides feedback on grammar, structure, argumentation, clarity, and more—all tied directly to the rubric. Each suggestion is designed to help you enhance your assignment and meet grading expectations.
  • Can I Use GradeWise for Group Assignments?
    Yes, GradeWise can analyze group assignments as long as a rubric is provided. Each aspect of the assignment is evaluated according to the rubric, ensuring feedback that’s useful for collaborative work.
  • Does GradeWise Generate or Plagiarise Content?
    No, GradeWise does not generate or plagiarize content. The platform is designed solely to analyze your submitted work, provide grade predictions, and offer personalized feedback based on your rubric. It supports academic integrity by enhancing your own writing rather than replacing it.
  • What File Types Does GradeWise Support?
    GradeWise supports a variety of file types to make uploading your assignments and rubrics easy. Common formats like PDF, Word DOC, and DOCX are fully compatible for both your drafts and rubrics. While all supported formats are analyzed effectively, uploading your files as PDFs may ensure greater accuracy in formatting and feedback alignment. If you’re unsure about a specific file type, feel free to contact our support team at support@gradewiseai.com
  • Does GradeWise Work in Other Languages?
    Yes, GradeWise supports assignments written in multiple languages! While the platform is optimized for English, it can also analyze and provide feedback for work in other languages. However, the accuracy of grading and feedback may vary depending on the language. If you have specific questions about language compatibility, don’t hesitate to contact our support team!
  • How Do I Start Using GradeWise?
    Getting started is simple! Sign up for a free account on our website, upload your assignment and rubric, and let GradeWise analyze your work. You’ll receive a grade prediction and actionable feedback in just a few clicks.
  • What do I need to Use GradeWise?
    All you need is an assignment draft and the corresponding rubric. Upload both files in supported formats (PDF, Word DOC, or DOCX), and GradeWise will handle the rest.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Do I Need to Install Anything?
    No installation is required! GradeWise is an entirely web-based platform, accessible from any device with an internet connection. Just log in and start improving your assignments instantly.
  • What If I Don’t Have a Rubric?
    If you don’t have a rubric, GradeWise may still analyze your assignment using general grading criteria. However, for the most accurate results and tailored feedback, uploading a rubric is highly recommended.

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